ACE MusicACE MUSIC SUPPORT
Getting started
Make your first song and get comfortable with the workspace.
Articles
Create your first song with ACE Music
Generate a first song, listen to your results, and find them in Library.
Read articleChoose how to create your song
Choose a starting point for text, lyrics, melodies, audio, visuals, or sheet music.
Read articleChange your interface language
Choose the language used for menus and controls.
Read articleCredits usage
Understand generation costs, credit refreshes, and how credits differ from download permissions.
Read articleCommercial use, privacy, and account requests
Find the model-specific commercial-use rules, sharing guidance, and account request contact.
Read articleThe page will not open, loads slowly, or playback stutters
Separate page-loading, audio-playback, and generation delays before reporting a connection issue.
Read articleQuestions about charges, Credits, cancellation, or refunds
Gather payment and task details so support can investigate billing or credit discrepancies.
Read articleHow to report a problem and contact support
Find your UID and send the details that help the support team investigate your issue.
Read articleSign up, log in, and reset your password
Use email and password or Google to access ACE Music, verify your email, and recover a forgotten password.
Read articleManage your plan, Credits, and subscription
Check your plan, understand credit refreshes, change plans, and cancel renewal.
Read articleUse your existing ACE Music or ACE Studio account
Sign in with your existing account and find your songs after moving to the new ACE Music.
Read articleAPI, MCP, ACE Studio integration, and community availability
Check which developer, desktop handoff, and community features ACE Music currently provides.
Read articleVerification email, login, or account access problems
Troubleshoot missing verification codes, sign-in failures, and access that does not match your account.
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